privacy policy

This privacy notice describe how Modules 4 Automation Ltd collect and process data about users of this website and its contents, how we use and protect data, and users rights over that data.

The use of the term personal on this page refers to both natural and juridical person.

Our website does not collect user data unless the user choose to provide it to us, in which case the categories of user data that we collect may include:

• user details (e.g., company or personal name, gender& age if a natural person);
• contact details (e.g., telephone number, email or postal address);
• product interests and opinions (e.g., products of interest, consumer survey responses);
• queries, complaints, or information needed to establish a query or complaint about a product; or
• other data provided by the user.

How we use personal data

We use personal data to:

• provide you with product information or offers from us or our promotional partners in accordance your marketing      preferences;
• contact you for your opinions on our products, services or websites;
• deal with queries and complaints;
• improve our websites, products and services, and to deliver content that is relevant to your interests;
• comply with legal obligations to which we are subject and cooperate with regulators and law enforcement bodies; or
• exercise our legal rights where it is necessary to do so, for example to detect, prevent and respond to fraud claims, intellectual property infringement claims or violations of law.

We use personal data with your consent, or where it is necessary to:

• enter into a contract and deliver services for you;
• comply with a legal obligation; or
• for our own lawful interests or those of other organisations, provided your rights don’t override these.

We will only use personal data about you for the purpose it was collected for or closely related purposes and will inform you or seek your consent if we need to use it for other purposes.

We do not use personal data for profiling or automated decision-making.

Sharing personal data

We share personal data with third parties, some of whom may be located outside the jurisdiction in which you are located (or in which we provide the services), in the following circumstances:

• Other companies we work with in connection with a contract or service we are performing for you.
• Marketing: We do not buy or sell personal data for marketing purposes. Our marketing agencies send      newsletters and marketing emails, manage promotions, and operate our social network presence on our behalf.
• Website and communications: We use web design,administration, and hosting providers to operate our corporate websites.
• Printing and delivery: We share personal data with printing and delivery companies for personalisation of communications and to deliver marketing materials.
• Insurance: Our insurers may require personal data to administer insurance claims.
• Recruitment: We share personal data with recruiters acting on our behalf.
• Law enforcement agencies, courts, regulators, government authorities or other third parties: We share personal data with these parties where we are under a legal or regulatory obligation to do so, or otherwise to protect our rights or the rights of any third party.

We may share personal data with any third party that purchases, or to which we transfer, our assets and business. Should such a sale or transfer occur, the third party will be subject to applicable data protection laws and obligations.

Children

We do not knowingly collect personal data about individuals under the age of 16 through our websites, competitions, or promotions. Where there is a need to process personal data about children under the age of 16, we will notify and if necessary, obtain consent from the parent/guardian.

Cookies

We use cookies and other device identifying technologies to operate our websites and to anonymously monitor their usage.

Storage

We keep personal/company data for no longer than required for the purpose of processing, including where we need to keep it to:

• comply with record retention obligations;
• maintain business records for analysis and/or audit purposes;
• deal with queries or complaints you may have or;
• defend or bring legal claims.

Security

We use security policies, technologies, and training to safeguard personal data from improper access, use, alteration, destruction and loss. Where we share your personal data with other companies as described above, we require those companies to process your personal data to an equivalent level of security.

Your rights

You have rights regarding personal data about you, including the rights to:

• request copies of personal data we hold about you (including in a usable electronic format) and details of how we use that data;
• correct inaccurate personal data;
• request that we erase personal data;
• request restriction of how we use personal data; or
• withdraw any consent you may have given, or object to our use of personal data.

If you would like to exercise these rights, please contact us using the contact details on our contact page

Contact us

Modules 4 Automation is the controller responsible for the personal data that we collect and process. The manner in which we process personal data exempts us from registering with the Information Commissioners' Office. If you have questions or concerns regarding your personal data that we hold, Please contact us using the contact details on our contact page or by clicking the "Callout Message Button" on the lower right corner of this page.

If you are not satisfied with our response, or you believe our personal data processing is not in accordance with the law, you have the right to complain to the Information Commissioner’s Office. Their contact details are available on their website at ico.org.uk 

Changes

We may modify or update this notice from time to time, and if changes have a substantial impact on how we process personal data about you, then we will contact you to give you the opportunity to exercise your rights such as objecting to the processing.

This notice was last updated on March 12, 2022.